Privacy Policy

At House of Botany, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

 1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

- Web browser, IP address, time zone

- Cookies and tracking technologies

- Pages or products you view

- Referral sources and interaction data

When you make a purchase, we collect:

- Name

- Billing and shipping address

- Payment details (processed securely via third-party providers)

- Email address

- Phone number (if provided)

2. How We Use Your Information

We use your personal information to:

- Process and fulfill orders

- Communicate with you about your order

- Provide customer support

- Improve our website and user experience

- Prevent fraud and ensure security

- Send marketing emails (only if you opted in)

 3. Marketing & Advertising

We use your data to provide relevant advertisements via platforms such as Meta (Facebook & Instagram) and Google.

We use technologies such as Meta Pixel, Cookies, and Conversions API.

4. Cookies

We use cookies to improve your experience, keep your cart active, and analyze website usage.

5. Sharing Your Information

We share your data only with trusted third parties such as Shopify, payment providers, shipping partners, and marketing platforms.

6. Data Retention

We retain your data as long as necessary to fulfill orders and comply with legal obligations.

7. Your Rights (EU / GDPR)

You have the right to access, correct, or delete your personal data.

8. Data Security

We take appropriate measures to protect your data.

9. Changes

We may update this policy from time to time.

10. Contact

House of Botany